1. Data controller and contact details
Service provider: Guilin Sanyu Technology Co., Ltd. ("we", "us").
Registered address: Room 102, Unit 2, Building 2, No. 34 Putuo Road, Qixing District, Guilin, China.
Contact email: contact@tricosmos.cn.
2. Scope
This policy applies to Arrow Flow iOS 1.0 and Android 1.0 (Google Play package: cn.tricosmos.arrowflow), and later versions with the same data practices, provided by Guilin Sanyu Technology Co., Ltd. No game account is required. The app provides local puzzles, Google AdMob ads and an optional one-time ad removal purchase.
3. Local game data
Puzzle progress, Perfect records, settings, the current board and ad frequency records are stored on your device and are not sent to our servers. The app has no account, cloud sync or in-app export. Progress does not transfer between iOS and Android. iOS backups are managed through your device and Apple settings; Android system app backup and device-transfer backup are disabled.
4. Advertising and third parties
We use Google AdMob and the User Messaging Platform (UMP) for app-open, banner and interstitial ads and regional privacy choices. Google may process IP addresses and inferred approximate location, device or app identifiers, product and ad interactions, performance, crash and other diagnostics for ad delivery, measurement, analytics, fraud prevention and service operation. Both platforms request non-personalized ads and disable publisher first-party ID. iOS does not request IDFA tracking permission. Android removes the advertising ID (AD_ID) permission, but the SDK may still process other identifiers such as app set ID. This does not mean that the SDK processes no data. Google Privacy Policy: https://policies.google.com/privacy. Advertising technologies: https://policies.google.com/technologies/ads. Android SDK disclosure: https://developers.google.com/admob/android/privacy/play-data-disclosure.
5. Choices and offline play
Where applicable, Google UMP presents privacy choices and stores consent status on your device. Settings offers Privacy choices when required so you can review your choices. You may reject optional purposes or withdraw consent; eligible ads may be limited or unavailable. Android users can also manage ad privacy in system settings. Network failures, missing required consent or unavailable ads do not block puzzles. Available game content works offline.
6. One-time ad removal purchase
Remove Ads is an optional one-time, non-consumable purchase, not a subscription. It removes app-open, banner and interstitial ads. Apple App Store processes iOS purchases, with ownership verified through StoreKit. Google Play Billing processes Android purchases; the app reads product, purchase status, transaction identifiers and signatures, verifies and caches signed purchase records on your device for offline access, and acknowledges purchases with Google Play. Store ownership is refreshed; refunds or revocations take effect when confirmed by a query and may be delayed offline. No ads are requested after valid ownership is restored. We do not receive payment card details, store passwords or full store account information, or upload transaction records to our own servers. Restore using the same Apple or Google account on the same platform. Purchases do not transfer between Apple and Google Play, and game progress does not sync with purchases. Apple Privacy Policy: https://www.apple.com/legal/privacy/. Google Privacy Policy: https://policies.google.com/privacy.
7. Retention and deletion
Uninstalling, or clearing Android app data, removes local game saves, settings and cached purchase records. It does not delete store purchase records; valid ownership can be restored through the store. We have no game account or server-side progress copy to restore. Manage iOS device backups separately. If you contact support, your email, message and attachments are used to handle your request and retained as needed for that purpose. Contact us to request access, correction or deletion of information we hold. Apple and Google retain and manage information under their respective policies; uninstalling does not delete records they already hold.
8. Processing locations and security
Third-party advertising, consent and store services may process information outside your country or region; Apple and Google describe their arrangements and safeguards in their privacy policies. We use system-provided private app storage protections and HTTPS service connections, but no system is completely secure. Do not send passwords or unrelated private information in support requests.
9. Children and families
Arrow Flow is for a general audience and is not specifically directed at children. The iOS app is not published in the App Store Kids category. Parents should guide minors using apps, ads and purchases. If you believe a child has submitted personal information to us, contact contact@tricosmos.cn so we can review and address deletion requests.
10. Contact and updates
For privacy, data rights or product support, email contact@tricosmos.cn. Support: https://tricosmos.cn/products/arrowflow/. Updates are dated on this page; changes requiring consent will be handled through the applicable consent flow.
← Back to Arrow Flow